Refund & Cancellation Policy

Effective date: July 24, 2026 · Vizzion Ventures Inc.

We want every engagement with Vizzion Ventures Inc. to be a confident purchase. This policy explains exactly how cancellations and refunds work for each of our services. All refunds are issued in US dollars (USD) to the original payment method via Stripe.

1. Clarity Session (USD $295, one-time)

• Before your consulting session: cancel any time for a full refund.
• After your consulting session but before the action plan is delivered: 50% refund.
• After the action plan is delivered: the engagement is complete and no refund is due. If the plan does not match the scope promised, tell us within 7 days and we will revise it or refund you in full.

2. Strategy Engagement (USD $4,900, one-time)

• Before the engagement start date in your proposal: cancel any time for a full refund.
• During the engagement: you may cancel in writing at any point. We refund the unused portion, calculated pro-rata by engagement weeks remaining, less work already delivered.
• After delivery: the included follow-up implementation calls are covered at no charge. If we fail to deliver the scope agreed in your proposal, you are entitled to a refund of the undelivered portion.

3. Advisory Retainer (USD $2,500 per month)

• Cancel anytime — email us and your subscription ends at the close of the current monthly billing cycle. No cancellation fees, no minimum term.
• Payments already made for the current cycle are non-refundable once the cycle has begun, except as described in Section 5.
• Unused hours do not roll over between months.

4. Custom Packages (fixed quote in USD)

• Before the start date in your proposal: cancel any time for a full refund of any amounts paid.
• During the engagement: you may cancel in writing at any point. We refund the unused portion pro-rata against the milestones or schedule stated in your proposal, less work already delivered.
• Where your proposal states its own cancellation or refund schedule (for example, for milestone-billed projects), the proposal's schedule applies and is provided to you before payment.

5. How to Request a Refund or Cancellation

Email info@vizzionventures.com from the address associated with your purchase, with the subject line "Refund request" or "Cancellation." We acknowledge every request within 1 business day and process approved refunds within 5–10 business days. Refunds are returned to your original payment method through Stripe; your bank may take additional days to post the credit.

6. Our Satisfaction Commitment

If we materially fail to deliver what your written proposal promised, we will make it right — by revising the work, re-performing it, or refunding the affected amount. Disputes are rare because scopes are written down before any payment is taken; when in doubt, we err on the side of the client.

7. Chargebacks

Before initiating a chargeback with your card issuer, please contact us first — nearly every issue can be resolved directly, and usually faster than a dispute process.

8. Contact

Vizzion Ventures Inc. — info@vizzionventures.com